You have the right to return the entire order or part of it within 14 days from the date you have received it.
The product should be in its original condition, the tags have not being removed include your sales receipt also and this form completed for return. ( Download Form )
Returns within Greece
If the product is returned due to a deviation from your real size or because you are not satisfied and desire to change, the cost of return is 3.00 euro’s and is payable by you.
Returns Rest of countries
If the product is returned due to a deviation from your real size or because you are not satisfied and desire to change, the cost of return is 8.00 euro’s and is payable by you for countries of Zone 1.
If the reason for the return relates to a defective product or a mistake conducted by the company Doros Oceanis repayment burden the company. Upon receipt and inspection of the product you will be refunded money within 30 days.
If the purchase for the products via the Web banking or PayPal refund will done in the same procedure in which payment was made.
In case purchase has been completed by pay in deposit into a bank account and if the Company has been notified via email with the deposit receipt /order you will have to make known to us your bank account in which it will be refunded the full amount (please to fill all necessary information in the back of this form).
If the purchase is made on delivery (Greece only) will be refunded to your bank account . (please fill all necessary information in the back of this form).
Each return is via the same transport company by following the same procedure as the consignor of the product to you at the address shown below.
Doros Oceanis Ltd
Parodos Voutsara 5, 11855, Votanikos