Terms & Conditions
Thank you for visiting the Ippomare.com .
We recommend that you read the following terms and conditions carefully before using the website.
The terms and conditions specify the rules of purchasing goods in www.ippomare.com online shop (“Online Shop”) owned by Doros Oceanis Ltd , Parodos Voustara 5, 18555, Votanikos, Greece, located in Athens Hellas (VAT: : 998617266 Tax Office : ΙΣΤ’ ATHENS )
The Online Shop reserves the right to amend the Terms. Any amendment shall be effective as from the moment of its publication at www.ippomare.com . Any order placed before the amendment date shall be performed according to the rules applicable as at the day on which the order was placed.
The Online Shop publishes the information on its products and services at http://www.ippomare.com.
Agreements concluded via www.ippomare.com website shall be governed by the Greek law. Any disputes arising from performance of agreements concluded with Doros Oceanis via www.ippomare.com website shall be governed by the Greek law.
Doros Oceanis Ltd is committed to the completeness and accuracy of the information given on the website www.ippomare.com both in terms of the existence of the essential features in the case described for each product available and the accuracy of data on the services provided by the e-shop of services, subject to any technical or typographical errors that have escaped the attention or occur unintentionally or due to any downtime of the site on grounds of force majeure.
The user – customers can find on the website the information about the product’s features as price and materials. When placing an order for a particular product the Buyer shall also specify the size, color and quantity of products ordered and, if applicable, shall provide other important product-related information.
Products may be purchased only after an order is placed. By placing an order the Buyer enters into an agreement with Doros Oceanis Ltd by accepting the terms as described in the Terms & Conditions.
You can order our products in the following ways:
- Adding products to your shopping cart and by following the steps to complete your order. On the page where product is presented you may be informed about the details of the product like (images, colors and available sizes). For selecting the correct size we suggest to use the “size guide”). See method of payment 1)
Upon completion of your order, an confirmation e-mail will be sent to you with analytical description. The order confirmation shall include the following information: quantity of products ordered, order value, type and costs of delivery, payment option selected and Buyer’s address data.
Each time, the buyer will receive the legal document (receipt or invoice).
“The consumer has no obligation to pay if you do not receive the legal document element (proof-invoice)”.
METHODS OF PAYMENTS
- Payment by PayPal
The online store www.ippomare.com cooperates with PayPal platform
Payment with PayPal is made under the strict conditions imposed by the trading company PayPal which guarantee a secure transactions environment when using: Master Card, Visa, American Express, Diners Club
- Bank deposit & Web Banking.
Orders conducted with the bank deposit or web money transfer, will be sent after receiving the confirmation of deposit. In this case, please attach confirmation of payment/ transfer and send it to: firstname.lastname@example.org
If you are using web you may deposit the amount and send us the bank receipt with filled order form by email at email@example.com.
The payments shall be made to the following bank account:
Beneficiary: Doros Oceanis Ltd
Account No. IBAN: GR 170172051000 50 5107 1353 984
- Payment on the Delivery*
When the official courier of company ELTA Courier comes to your to deliver your order, you pay the cash the value of your order and additionally 5.50 Euro.
* Option available only for Greece
The prices in the Online Shop indicated next to products are given in EUR (€) and include VAT. The prices do not include costs of delivery.
COSTS OF DELIVERY
The charge depends on the country of destination, shipping method selected and the total weight (or volumetric weight) of the product of each order. The shipping cost for each market appears in the destination country.
FREE Shipping with orders over 90 Euros in Greece and abroad.
DELIVERY METHODS (GREECE Only)
We offer the following ways of shipping: ELTA Mail courier
- Free shipping for orders over 90 Euros.
- For orders under 90 Euros the shipping cost is 3 Euro for the whole territory of Greece. (excluding island destinations and inaccessible areas – then please let us know immediately by phone after your order has been placed or contact us at: firstname.lastname@example.org)
- In case of payment on delivery an additional charge of 2.50 Euro is added.
Track your order: https://www.elta-courier.gr/en/search.asp
Delayed delivery order
In the case of extreme weather, strikes, force majeure or if it is impossible to contact you by phone or by email (if a problem occurs on your order, or in connection with the product or in relation to payment or, because for example data you provided is not properly updated ) the delay is possible.
DELIVERY METHODS (ABROAD Only )
We offer the following way of shipping: ELTA Mail company – registered post
- Free shipping for orders over 90 Euros (Zone countries 1. *)
- For orders under 90 Euros shipping costs is:
- 1 pair of sandals Ippomare – 8,40 Euro.*
- 2 pairs of sandals Ippomare – 11,20 Euro *
Shipping cost for rest of Europe and Rest of the world countries (Zone 2 countries *) – please contact us at: email@example.com
(Austria, Belgium, Bulgaria, France, Germany, Denmark, Estonia, Gr. Britain, Ireland, Spain, Italy, Croatia, Latvia, Lithuania, Malta, Netherlands, Hungary, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Czech Republic, Finland, Cyprus, LUXEMBOURG, Switzerland, Iceland, Norway)
Rest of Europe and Rest of the world countries.
Track you order: http://www.elta.gr/en-us/personal/tracktrace.aspx
We can also shipp the order via courier –Express Mail Service (EMS) or Special Priority Mail (SPM). Delivery- within 2-3 working days in Europe.Regarding the cost and possibility – please contact us: firstname.lastname@example.org.
Delivery dates are contingent on the time needed to process orders and to deliver shipments.
Shipping in Greece
If the products ordered are on stock, delivery time is up to 5 working days; for products which are out of stock estimated delivery time is 7 to 10 working days due to handmade craftsmanship of the product. In every case you will be notified by email, which will be sent to you.
Shipping out of Greece
The delivery time is up to 10 working days due handmade product manufacture.
Delayed delivery order
In the case of extreme weather, strikes, force majeure or if it is impossible to contact you by phone or by email (if a problem occurs on your order, or in connection with the product or in relation to payment or, because for example data you provided is not properly updated) the delay is possible.
Company Doros Oceanis is not responssible for possible delays caused by Shipment Company.
CANCELLATION OF ORDERS, RETURNS
Canceling or changing the order is possible the following cases:
- Before completing the order during the online process, you can remove the quantities of products from your cart by clicking the delete button – “X”
- After placing an order but before dispatching the shipment to the Buyer, the Buyer may change the order or cancel it, by sending an e-mail to: email@example.com.
The changes may refer to: partial or full cancellation of the order, delivery address and delivery option.
If the order is cancelled and if the products are paid in advance via Pay Pal or web banking, the amount paid shall be returned to the Buyer’s in the same way which the payment was made. The return form should be filled and send to: firstname.lastname@example.org.
In case the placed order has been paid with a bank account deposit and if the Company has been notified via email with the deposit receipt, you should provide us with your bank account data by filling in the withdrawal form in which the full amount will be refunded.
The buyer holds the right to return the purchased products in the following cases:
a) in all cases where there was a defect in the product;
b) for no reason within 14 days as from its delivery.
In all cases the buyer wish a refund or replacement of the purchased product should notifying at email@example.com notifying the reasons of return or replacement by filling the Return form.
Conditions of return:
1. Product must not be used
2. Return must be made within fourteen (14) calendar days.
3. The product should be necessarily accompanied with proof of purchase (retail receipt, invoice, Delivery note- invoice)
4 Deviation from buyers actual size as not satisfactory and wish to change it. 5. Products must be in the received condition by the customer, complete and undamaged and the packaging along with the leaflets which accompanies the product, as be protected during shipment also.
NOTE: A defect shall not be interpreted as a change resulted from normal wear and tear of shoes, e.g.:
- shoe sole wear out,
- insole and padding wear out,
- deformations resulted from shoes adjusting to feet
- discoloration due to soak or sweat,
- misuse, improper maintenance,
- natural changes to the material used to manufacture the product,
- damages caused by a user or third parties.
Complaints regarding differences between the look of the products ordered and the look of the products received, namely differences in colors and hues, resulting from Buyer’s monitor settings shall not be the basis to make a complaint concerning a product.
PERSONAL DATA SECURITY
Buyers personal data his/hers consent to process online ippomare.com kept solely for reasons relating your transactions with us , communication, improved service and may not be used by third parties or assigned to third parties (except as provided by law to relevant authorities).
The online store «www.ippomare.com» operates in accordance with the applicable Greek and EU legislation and maintain security of your personal data for as long as you are registered with a service of «www.ippomare.com» which are deleted after the end of registration of any of our services or transaction relationship or business relationship transaction relationship or business relationship.
Doros Oceanis headquartered in Athens at the following address: Parodos Voutsara 5 Votanikos 11855 Athens Greece shall be the administrator of personal data. The Buyer shall be entitled to review his/her data and to correct them, amend them and demand to delete them.
The content of ippomare.com web page, namely pictures, photos, graphic design, texts and logos, is the ownership of Doros Oceanis Ltd and is subject to copyright regulations under the Greek law and the EU law.
Copying, processing, mailing, reselling and other actions intended to mislead the recipient as to who is the owner of the content is strictly prohibited unless there is a written permission of «Ippomare».
The www.ippomare.com uses recognition traces for a comfortable buying experience. Recognition Traces or alphanumeric identification files (session cookies) are used only to identify that you enter the site, so you do not need to be asked for password for all pages that include data transaction.
If your browser to Web (web browser) has configured to reject traces recognition, you will not be able to use the purchase services from our online store. In this case, you can easily change this setting.